Contact Us
Have questions or want to inquire about a product? Get in touch with our team.
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Q: Do you offer warranty on your products?
A: Yes, all our products come with genuine manufacturer warranties. The duration varies depending on the product and brand, typically ranging from 1 to 3 years.
Q: What payment methods do you accept?
A: We accept various payment methods including cash, M-Pesa, credit/debit cards, and bank transfers.
Q: Do you provide after-sales support and technical assistance?
A: Absolutely. Our team of skilled technicians offers comprehensive after-sales support and technical assistance for all products purchased from us, even after the warranty period.
Q: Can I return or exchange a product if I'm not satisfied?
A: Yes, we have a 7-day return policy for most products, provided they are in their original condition with all accessories. Please note that some items may have specific return conditions.
Q: Do you offer delivery services?
A: Yes, we offer delivery services within Nairobi and shipping to other parts of Kenya. Delivery fees vary based on location and order size. We also provide free in-store pickup at our Jamia Mall location. Aliquam quam at et in ipsum at venenatis a eget dignissim aliquam tincidunt ultrices lacus ad consectetur imperdiet sem suspendisse ante a dapibus potenti.Eu parturient parturient magnis tempus molestie augue quam vulputate hac facilisis est nisl pretium a cursus.
INFORMATION ABOUT US